Website Privacy Policy

Last Updated: February 1, 2026

This Website Privacy Policy ("Policy") describes how Syncle Labs LLC ("Syncle Labs," "we," "us," or "our") collects, uses, and shares information when you visit synclelabs.com (the "Site").

This Policy applies only to the Site. For information about our products (such as MeetLab), please refer to the applicable product privacy policy.


1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily provide when you:

  • Contact Us: Name, email address, company name (optional), and the content of your message
  • Subscribe to Updates: Email address
  • Apply for Jobs: Information submitted through job applications (name, email, resume, cover letter)

1.2 Information Collected Automatically

When you visit the Site, we automatically collect certain technical information:

  • Device Information: Device type, operating system, browser type and version
  • Usage Information: Pages visited, time spent on pages, links clicked, referring URL
  • Network Information: IP address, approximate location (city/country level)
  • Cookies and Similar Technologies: As described in our Cookie Policy

2. How We Use Your Information

We use the information we collect to:

PurposeLegal Basis (GDPR)
Respond to inquiries and communicationsLegitimate interests; Performance of contract
Provide requested information about our productsLegitimate interests
Send updates and newsletters (with consent)Consent
Process job applicationsLegitimate interests; Pre-contractual steps
Operate, maintain, and improve the SiteLegitimate interests
Analyze Site usage and performanceLegitimate interests
Prevent fraud and ensure securityLegitimate interests; Legal obligation
Comply with legal obligationsLegal obligation

3. How We Share Your Information

We share information only in limited circumstances:

3.1 Service Providers

We share information with third-party service providers who help us operate the Site, including:

  • Hosting and infrastructure providers
  • Analytics providers (e.g., Google Analytics)
  • Email service providers
  • Customer relationship management (CRM) tools

These providers are contractually obligated to use your information only to provide services to us.

We may disclose information if required by law or if we believe disclosure is necessary to:

  • Comply with legal process or government requests
  • Protect the rights, property, or safety of Syncle Labs, our users, or the public
  • Detect, prevent, or address fraud or security issues

3.3 Business Transfers

If Syncle Labs is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

3.4 No Sale of Personal Information

We do not sell your personal information. We do not share personal information for cross-context behavioral advertising.


4. Your Choices and Rights

4.1 Marketing Communications

You can opt out of marketing emails at any time by:

4.2 Cookies

You can manage cookies through your browser settings. See the Cookie Policy below for details.

4.3 California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Know what personal information we collect and how we use it
  • Delete your personal information (subject to exceptions)
  • Correct inaccurate personal information
  • Non-Discrimination for exercising your privacy rights

We do not sell personal information or share it for cross-context behavioral advertising.

To exercise your rights, contact us at privacy@synclelabs.com.

4.4 European Privacy Rights (GDPR)

If you are in the EEA, UK, or Switzerland, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Erase your data ("right to be forgotten")
  • Restrict processing
  • Data portability
  • Object to processing
  • Withdraw consent (where applicable)
  • Lodge a complaint with a supervisory authority

To exercise your rights, contact us at privacy@synclelabs.com.


5. Data Retention

We retain information as follows:

Data TypeRetention Period
Contact form submissions2 years, or until you request deletion
Email subscriptionsUntil you unsubscribe
Job applications2 years after the position is filled (or as required by law)
Operational logsUp to 90 days
Security logsUp to 12 months
Analytics dataAs configured in our analytics tools (typically 14-26 months)

6. Data Security

We implement reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.


7. International Data Transfers

The Site is operated from the United States. If you access the Site from outside the U.S., your information will be transferred to and processed in the United States.

For users in the EEA, UK, or Switzerland, we rely on appropriate safeguards (such as Standard Contractual Clauses) for international transfers where required.


8. Children's Privacy

The Site is not directed to children under 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected information from a child under 16, we will delete it promptly.


9. Changes to This Policy

We may update this Policy from time to time. When we do:

  • We will update the "Last Updated" date at the top
  • For material changes, we may provide additional notice

Your continued use of the Site after changes take effect constitutes acceptance of the revised Policy.


10. Contact Us

If you have questions about this Policy or wish to exercise your privacy rights:


Cookie Policy

Last Updated: February 1, 2026

This Cookie Policy explains how synclelabs.com uses cookies and similar technologies.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function properly and provide information to site owners.

Cookies We Use

Essential Cookies

Required for the Site to function. These cannot be disabled.

CookiePurposeDuration
cf_clearanceCloudflare security1 year
Session cookiesSite functionalitySession

Analytics Cookies

Help us understand how visitors use the Site.

CookiePurposeDuration
_gaGoogle Analytics - distinguishes users2 years
_ga_*Google Analytics - session state2 years

Marketing Cookies

We do not use marketing or advertising cookies.

Managing Cookies

You can control cookies through your browser settings:

  • Chrome: Settings → Privacy and Security → Cookies
  • Safari: Preferences → Privacy
  • Firefox: Settings → Privacy & Security
  • Edge: Settings → Cookies and Site Permissions

Blocking cookies may affect Site functionality.

Contact

Questions about cookies? Contact privacy@synclelabs.com.